FREQUENTLY ASKED QUESTIONS // BONDS BABY SEARCH 2014

FAQ-header-1

HOW LONG WILL IT TAKE FOR MY BABY’S IMAGE TO APPEAR IN THE GALLERY?

Once you hit the enter button you will receive a notification email to the email address you registered with. This email confirms that we have received your entry. To keep the competition fair we will review your entry to ensure it complies with the terms & conditions. You will then receive another email within 24 hours notifying you that your entry is accepted and you can then view your baby in the gallery. Good Luck.

WHAT IF I DON’T RECEIVE THE CONFIRMATION EMAIL OR BONDS VOUCHER?

If you don’t receive either email within 24 hours, contact bondsbabysearch@pacbrands.com.au and provide all your entry details to customer service.

MY BABY ENTRY HAS BEEN APPROVED, BUT I CAN’T SEE IT IN THE GALLERY

Once you receive your confirmation email, please allow 24 hours for it to appear in the gallery. If your baby has still not appeared in the gallery after 48 hours, please contact customer service on bondsbabysearch@pacbrands.com.au and provide all your entry details.

HOW OLD CAN MY BABY BE?

You can only enter you baby if their birthdate is after 1 April 2009. Your baby must be no older than four years and 364 days as of 31st March 2014.

I AM HAVING TROUBLE UPLOADING A PHOTO

Make sure your photo fits the following criteria in order for it to be accepted into the competition:

  • Photo file types accepted are: jpeg, gif or png
  • The photo size is under 5MB
  • It features your baby on their own (no other people or babies)
  • The baby in the image must be a human baby (no pets please)
  • It features one image of your baby, not a collage
  • The photo is of the baby you’re entering into the competition
  • The baby must be your own, or a baby under your guardianship
  • Your baby must be suitably clothed e.g a nappy at minimum
  • If your baby is being entered into the Wondersuit category, your baby must be wearing a Bonds Zip or Classic Wondersuit and the Wondersuit logo must be clearly visible in the photo

DOES MY BABY NEED TO WEAR BONDS?

You can enter your baby wearing any appropriate clothing you like. If they are wearing a Bonds Classic or Zip Wondersuit they can be entered into an additional category – The Wondersuit category.

WHAT IS THE WONDERSUIT CATEGORY?

If you want to enter your bub into this category, the photo you upload must feature bub wearing a Bonds Wondersuit (either a Classic or Zip Wondersuit) with the Wondersuit logo clearly showing. When uploading your photo, simply select the Wondersuit category box. All bubs entered into this category will automatically be entered into their age category as well. – See more at: http://www.bonds.com.au/babysearch/page/index/b/faq#sthash.OXK8dEQH.dpuf

WHEN WILL WINNERS BE ANNOUNCED?

A shortlist of winners will be announced on 27th March 2014 and the final 15 winning entries of the competition will be announced on 2nd April 2014. Join our Facebook page for regular updates and Baby Search news: www.facebook.com/bondsbumpsandbaby

HOW MANY BABIES WILL WIN?

There will be 15 winning entries announced on 2nd April 2014

  • 10 Bonds’ Choice Awards:
    • One winner per category (totalling 5 winners)
    • One Multiple Birth Bubs winning entry per category (up to 5 winners)
  • 5 Peoples’ Choice Awards:
    • One winner per category

HOW CAN I REMOVE MY BABY IF I DECIDE I DON’T WANT TO BE IN THE COMPETITION?

To remove your baby’s entry from the competition log into the Baby Search site and click on ‘My Entries’ to see your baby’s entry details and image. Click ‘Remove Entry’ to remove it from the competition.

HOW DO I CHANGE MY BABY’S DETAILS

Log into the Baby Search site, click on ‘My Entries’ to see your baby’s entry details and image. Then click ‘Edit Details’ to make changes.

HOW DO I CHANGE MY BABY’S PHOTO?

Log into the Baby Search site, click on ‘My Entries’ to see your baby’s entry details and image. From here, you can upload a new image the same way you entered the first one and click ‘Enter’ to finalise your resubmission.

MY BABY HAS BEEN DECLINED ENTRY. WHY?

To make the competition fair, we have a set of terms & conditions. Your baby would have been declined entry due to not meeting the criteria set out in the terms & conditions of the competition. This could be any one or more of the following reasons:

  • Does not meet the age criteria
  • It is a multiple entry of the same child
  • Depicts multiple children but does not qualify under the Multiple Birth Bubs
  • The entrant does not meet the entry criteria (e.g. is a dog or the like)
  • The image supplied is deemed to be unsuitable for publication in the context of this competition
  • Is a previous winner or previously shortlisted for the nominated age category

View the full Terms & Conditions.

HOW ARE THE WINNERS SELECTED?

There will be 10 Bonds’ Choice Awards decided by the Bonds judges, and 5 Peoples’ Choice Awards as voted by the public. We’re especially looking for babies and toddlers with lots of character. Whether they’re cheeky, charming or cheerful we love to see a picture that brings out their personality.

In the Bonds’ Choice Awards, there is:

  • One winner per category (totalling 5 winners)
  • One Multiple Birth Bubs winner per category (up to 5 winners)

There are also 5 Peoples’ Choice Awards, as voted by the public, with a result of one winner per category (totalling 5 winners).

I’VE FORGOTTEN MY USERNAME/PASSWORD?

Your username is the email address you registered with. You can also request a new password to be sent to your email. On the login page, select ‘Forgot Password’ and then follow the prompts.

I AM HAVING ISSUES WITH MY INTERNET BROWSER?

Check the browser that you are using as our site can sometimes have issues with Internet Explorer, particularly if you are running an old version. We recommend using Google Chrome or Mozilla Firefox which are free to download.

If you are still having issues please feel free to call us on 1800 054 321.

HOW RECENT DOES MY PICTURE NEED TO BE?

We like to see what your baby looks like now, so the more recent the photo the better. We may request further images of your baby should you make the shortlist. See the terms & conditions for more info.

CAN I USE A PROFESSIONAL PHOTO FOR MY ENTRY?

Professional photos will be accepted providing the image has been personally shot by you and/or you own the copyright of the professional photograph uploaded. There are no advantages of using a professional photo as all entries will be judged based on the baby depicted, not the quality of the photo.

CAN I USE A FILTER ON MY PHOTO?

While we accept filters on photos, certain filter treatments can distort the clarity and visibility of the subject. Without seeing a clear vision of your little one, we won’t be able to judge accurately. If you’re using a filter, make sure your baby’s face is clear enough for our judges and the public to see and vote fairly.

- See more at: http://www.bonds.com.au/babysearch

189 Comments

  1. Michelle

    I am trying to see what the winners receive, but can’t find the page

  2. Kate

    I couldn’t see what the winer wins on the FAQ page or anywhere else?

  3. Steph

    All doesn’t appear to be any mention of what you win within the FAQ ? Am I completely missing something ?!

  4. Tracy

    I was having trouble putting in my daughters date of birth. It would let me put her day but not her month and year. Could someone please fix it her birthday is 23 Sep 2012 not 23 Jan 2014

    • The Bonds Team

      Hi Tracy, you can edit your registration at any time, if you need help with this please contact customer service on 1800 054 321 (between 8:00am – 5.30pm AEDT Monday – Friday) or email bondsbabysearch@pacbrands.com.au Bonds x

  5. Vanessa

    Hi bonds team can you please tell me how long the 40% coupon code is valid for and when people can vote?
    Thankyou

    • The Bonds Team

      Hi Vanessa, coupon code is valid until the 11:59pm 25th March and voting opens on the 4th March. Bonds x

  6. Dana

    Hmm a little disappointed that it didn’t say anywhere in advance that the photo needed to be in landscape. Why was this picked over portrait?

    • The Bonds Team

      Hi Dana,

      The photo size is set and the same for everyone, if you are unhappy with your photo or the crop you can edit or change this at any time during the registration phase.

      Bonds x

      • ROSE

        Will the settings be changed to portrait at any time? Like many, I find it odd that the competition is done in landscape and not portrait. After all, it is a portrait not a landscape :)

        • The Bonds Team

          Hi Rose, the photo size is set and the same for everyone. Bonds x

  7. shar a

    Will we be told if the photo submitted isnt accepted?

    I posted my photo at 12:30 and i still havent recieved a confirmation email.

    • The Bonds Team

      Hi Shar,

      Yes you will receive an email either way. Please do allow up to 24 hours. Our team is working madly to get these done. There have been slight delays for some entries as they have ticked Wondersuit category and bub is not in a Wodersuit.

      Bonds x

  8. emma

    Hi, i have entered my lil boy in the age cat. But i would also like to put him in the wondersuit one too. Can i submit another photo of him wearing a wondersuit as the original one his not in one. Or do i need to delete the photo and submit one with him in a wondersuit for both cat.

    • The Bonds Team

      Hi Emma,

      You will need up change your photo to one of him wearing a Wondersuit with the logo showing and you will need to tick the Wondersuit category again as the team would have removed you from this.

      Bonds x

  9. Kristine

    When can the public start voting

    • The Bonds Team

      Hi Kristine, voting opens of March 4. Bonds x

  10. Cindi

    Quality posts is the main to interest the users to go to see the web site, that’s what this website is providing.

  11. Olivia

    I used my son’s first name and middle name initial in his entry. Was I meant to have used his last name initial? Or does it not really matter?

    • The Bonds Team

      Hi Olivia, at this stage it doesn’t matter, if the team needs more information later in the competition they can contact you. Bonds x

  12. Emma

    Where can I find the 40% off code? Thank you

    • The Bonds Team

      Hi Emmma, You will receive an email confirming entry approval and your coupon code, please allow 24 hours for this. Bonds x

  13. katarina

    hi whats the difference between the wondersuit category if i tick it or not?

    • The Bonds Team

      Hi Katrina, you can only tick the Wondersuit category if bub is dressed in a Bonds Wondersuit. Bonds x

  14. tara

    Hi I have entered my two daughters in the comp but only one is coming up on the gallery and did it more then 24 h ago .Thanks

    • The Bonds Team

      Hi Tara, sorry to hear that. There have been some delays in approval as bubs have been entered in to Wondersuit category but are not wearing a Wondersuit. You can contact customer service on 1800 054 321 (between 8:00am – 5.30pm AEDT Monday – Friday) or email bondsbabysearch@pacbrands.com.au and they can look into it for you. Bonds x

  15. Nerida

    How do the public vote once voting has commenced?

    • The Bonds Team

      Hi Nerida, they can vote on your bub via the website from March 4th, you can also share a link to friends and family via email and social media. Bonds x

  16. tan

    Hi bond team,
    Is there a restriction on how old the photo must be?…
    For example, Can I use a pic taken a month ago?

  17. Roxc

    What’s just wondering what does the winning babies/children actually get for winning? I can’t seem to find it anywhere. Thank you

  18. Chantelle

    Dear bonds team.
    How do the public vote for a winner?

    • The Bonds Team

      Hi Chantelle, voting opens on March 4 and the public can vote through the website and you can share a link with your friends and family. Bonds x

  19. Paige

    Hello. We got professional photos done with our baby girl and brought them and also asked the photographer if we could use the photo she took and she said yes. Does that mean we can use the professional photo or is it only if we personally took the photo ourself??
    Thank you

    • The Bonds Team

      Hi Paige, Professional photos will be accepted providing the image has been personally shot by you and/or you own the copyright of the professional photograph uploaded. There are no advantages of using a professional photo as all entries will be judged based on the baby depicted, not the quality of the photo. Bonds x

  20. Bec

    Hi,
    It’s asking me to crop my photo however if I do it will cut off too much. Is there a way to avoid this?

    • The Bonds Team

      Hi Bec, some people have been flipping the images on their side. The size is set and the same for everyone. Bonds x

  21. Kristie

    Good morning Bonds. I have taken a photo of my bub that I love, he had just finished his bath. I know bubs are supposed to be dressed in a nappy (minimum), his genitals aren’t showing though in the photo because he is sitting up and leaning over, would this photo be disqualified?

    Thanks

    • The Bonds Team

      Hi Kristie, if bubs bottom half is showing at all the photo will be rejected. Hope that helps. Bonds x

  22. Kirsty

    hi, when I upload my daughters photo, it only lets me crop it so far, and it cuts out half the photo… If I rotate it( making my daughter sideways) I can fit in more of her photo ( face, hair,shoulders) if I rotate it, will it then upload rotated??
    thanks :)

    • The Bonds Team

      Hi Kirsty, it’s fine to upload a photo that way, but it will display on its side. Bonds x

  23. Fe

    Hello Bonds Team

    I would just like to confirm, so before taking a picture the camera has to be set in a Landscape mode not portrait or close up, is that right?

    I already have taken one good picture but that was on close up mode, can I still use this?

    • The Bonds Team

      Hi Fe, a good clear pic of bubs fave it best – so close up is fine. Bonds x

  24. Tamica

    Does my child have to be wearing bonds clothing for entry?

    • The Bonds Team

      Hi Tamica, not bub does not gave to be wearing Bonds – only if you want them to be eligible for the Wondersuit category and then you need to have bub clearly in a Wondersuit. Bonds x

  25. Shane

    My daughter is currently @ months 4 days old. Do I enter her 0-9months or 9 months and above? Thanks

    • The Bonds Team

      Hi Shane, you don’t need to worry to much about the age categories – just pop in bubs birthday and the system will work out the rest :) Bonds x

  26. Shane

    Sorry! Got the age wrong before… My daughter is 9 months old on 22/5/14 – can I enter her in 0-9 months category or should I enter next one up

    • The Bonds Team

      Hi Again, just pop in birthday when you enter :) Bonds x

  27. Aimee

    What if my baby falls into the next category within a couple of months of entering?

    • The Bonds Team

      Hi Aimee, you don’t need to worry to much about the age categories – just pop in bubs birthday and the system will work out the rest :) Bonds x

  28. Stevee

    Hi I have uploaded a photo n it has been excepted but I read now it says no collarge I have 2 pics side buy side is this ok?

    • The Bonds Team

      Hi Steve, your photo has been approved so this is fine :) Bonds x

  29. Rhiana booth

    Hi ,
    I want to enter my baby in the completion but I will be overseas when the winner is announced . Do I have to be available at the time of announcement

    • The Bonds Team

      Hi Rhiana, parents will need to be contactable on the details they give us. Bonds x

  30. Elle

    Hi,
    I entered my child & wanted to do an online shop. Where is the coupon code for discount? Can’t seem to find it. Thanks.

    • The Bonds Team

      Hi Elle, you will get an email confirming approval and it will also contain your coupon code. Please allow up to 24 hours. Bonds x

  31. epenesa

    Hi I resubmitted my bubs photo. How long does it take till you guys approve it and it goes on the gallery. Cos I haven’t received an email approving his photo yet.

    • The Bonds Team

      Hi Epenesa, please allow up to 24 hours for approval. Bonds x

  32. Lynne

    Hi

    My photo is already cropped however after uploaded, insists that i need to crop for it to be accepted.

    Please help :)

    • The Bonds Team

      Hi Lynne, you will need to follow the cropping instructions – the size is set and the same for all entrants. Bonds x

  33. Fe

    Hello Bonds Team

    I just entered my son for the wondersuit category and I also have a picture of him wearing just normal clothes. Can I enter him for both category? It is letting me enter him for the wondersuit category only.

    • The Bonds Team

      Hi Fe, you can only enter with on pic, and if bub is wearing a Wondersuit and you tick the Wonder option they will be automatically entered into both categories. Bonds x

  34. Alaine

    When entering the wonder suit category, does it have to be a currently available wonder suit or can it be an older one?
    Thanks :)

    • The Bonds Team

      Hi Alaine, an old Bonds Wondersuit is fine :) Bonds x

  35. Taryn

    Hi is it preferred if my daughter is not wearing a headband? Also I have purchased a Highlighter Flower Garden wondersuit but the wondersuit symbol isn’t very noticeable. Is this still ok as it is a wondersuit?

    • The Bonds Team

      Hi Taryn, a clear picture of bub is best and yes we will be able to tell it’s a Bonds Wondersuit :) Bonds x

  36. Robyn

    I can’t seem to tick the wonder category box on the entry form for my bub. It won’t let me for some reason. He’s wearing his wondersuit & I want to enter in both categories. Thanks

    • The Bonds Team

      Hi Robyn, sorry to hear that – we have not come across that issue yet. If you are still have trouble you may need to contact customer service on 1800 054 321 (between 8:00am – 5.30pm AEDT Monday – Friday) or email bondsbabysearch@pacbrands.com.au Bonds x

  37. emma

    Hi i cant seem to tick the wondersuit category either.

    • The Bonds Team

      Hi Emma, sorry to hear that. If you would like to share your bubs name and age category here we can check for you. Or you can contact customer service on 1800 054 321 (between 8:00am – 5.30pm AEDT Monday – Friday) or email bondsbabysearch@pacbrands.com.au and they can help. Bonds x

  38. Jess

    Hi just wondering if my child has face paint on their face , if that photo is appropriate and will still be considered or best not?

    • The Bonds Team

      Hi Jess, it id totally up to which photo you enter, but it is best to have a clear photo of bubs face. Bonds x

  39. Jess

    Can the photo have another person in it ? As in a parent or baby sibling if older children .. Vice versa ? Or is photo preference preferably only individual?

    • The Bonds Team

      Hi Jess, best to enter a photo of bub on their own. Bonds x

  40. Jess

    Sorry last question!
    It says the bonds wondersuit category needs to have the wondersuit logo visible.. The new stripped 2 way zip suits do not show up the logo extremely well as they blend in and also it is hard to get a good shot with the logo visible.
    Can you please clarify the rules as to this?

    • The Bonds Team

      Hi Jess, so long as the team can tell it’s a Bonds Wondersuit it should be fine. Bonds x

  41. Alicia

    Hi – I’ve uploaded a photo of my son in a wondersuit in portrait however when I have had to crop it, it cuts out the wondersuit logo. I think you can still tell it’s a Bonds wondersuit (blue with black trucks), is this okay or does the logo have to be visible? I didn’t want to rotate the image on it’s side as I’m thinking it wont be viewed properly by the judges that way. Do the judges see the full image or the cropped image? Thanks.

    • The Bonds Team

      Hi Alicia, we can see the cropped image. And so long as we can tell it’s a Bonds Wondersuit it should be fine. Bonds x

  42. Mel

    Hi, we will be overseas from end of March to Apr 11 and only contactable by email until then. Do you know when in April the photography shoot is for winners? Was hoping to enter my two cuties, what do you think?

    • The Bonds Team

      Hi Mel, we like to do the shoot as close to the end of the comp as possible (April 2 winners are announced) but at this stage it is not possible to say exactly when this will be. Bonds x

  43. Skye

    I have boy/girl twins. Can they be entered in the multiple birth and individual category?
    Thanks

    • The Bonds Team

      Hi Skye, yes no problem. Just enter in the one photo and select the multiple birth category. Bonds x

  44. Debbie

    If I want to enter my baby in the wondersuit AND regular categories, can I use two different photos? Or do I have to use the wondersuit photo for both categories? Thanks :)

    • The Bonds Team

      Hi Debbie, it’s just the one photo per entry. So you can enter bub in a Bonds Wondersuit and tick the wonder box and they will be eligible to win in both categories. Bonds x

  45. Leah

    Hi Bonds just wondering if your allowed to enter in both category’s? Or just one?

    • The Bonds Team

      Hi Leah, if you enter the Wondersuit category with bub in a Wondersuit in the photo (and tick the wonder box) they will be automatically entered into both categories. Bonds x

  46. Marwa

    Hii.
    I have relatives overseas can they also vote, or can you only vote from Australia?

    Thanx :)

    • The Bonds Team

      Hi Marwa, yes you can vote outside of Australia :) Bonds x

  47. JO

    Hi
    If you have twins
    Can you enter
    Twin1 and Twin2 separately
    And then enter them as twins together
    Which is 3 pics

    Or can you enter each Twin separately
    Then enter as multiple together in wondersuit category
    Which is 3 pics

    Also with the wondersuit category
    Can you enter the baby
    And then enter the wondersuit category which is 2 pics (1 for each category, normal and wondersuit)

    In total is it possible with twins and with wondersuit category that a baby may be entered with more than one picture

    If the pics are better
    IS it better to enter the two babies separately than in a shot together for the sake of them being twins

    Thanks

    • The Bonds Team

      Hi Jo,

      You can only enter with one photo (you can enter your twins together or separately but not both). And if you would like them to be eligible for both Wondersuit and the age categories they need to be wearing a Bonds Wondersuit (and tick the Wonder option). Hope that helps.

      Bonds x

  48. Vallantyen

    Hi Bonds,

    Im wanting to enter bubs in 0-9 months cat and the wondersuit cat, do I have to use the same photo for both categories or can I use the photo I have of her in her wondersuit for that catagory and another photo for 0-9 month cat?
    x

    • The Bonds Team

      Hi Vallantyen, you can only enter one photo. If you enter in the Bonds Wondersuit category with bub wearing a Wondersuit they are automatically entered into both categories. Bonds x

  49. Tamika

    Does it matter if someone elses hand or arm is in the photo with the baby?

    • The Bonds Team

      Hi Tamika, so long as bubs face is clear and visible that is fine. Bonds x

  50. melanie austin

    Hello
    Just wondering once the entry time has ended. when will peoples choice voting start and how do we vote please? thanks

    • The Bonds Team

      Hi Melanie, voting opens just after midnight on March 4. You can vote on your bub and other bubs at http://www.bonds.con.au/babysearch on each entry. Bonds x

  51. Maria

    Hi,

    I I want to share to Instagram but when I click share it just goes to Instagram and does not load it there. Does it matter that I am using a Samsung note 2. Same thing happens on my PC.

    • The Bonds Team

      Hi Maria, sorry to hear that. If you are able to contact customer service on 1800 054 321 (between 8:00am – 5.30pm AEDT Monday – Friday) or email bondsbabysearch@pacbrands.com.au they can help. Bonds x

  52. Karli

    Hi have entered my little man in this year but can’t find how to share in Facebook so people know to vote for him. How do I do it. Thanks

    • The Bonds Team

      Hi Karli, voting opens on March 4 and you can share using the share icons under bubs image on the public page. Bonds x

  53. Stacey

    My bub is due to turn 9 months on the 11th march. Do I enter her in 0-9 or 9+??

    • The Bonds Team

      Hi Stacey, if you pop in bubs birthday you will automatically be placed in the right age category. Bonds x

  54. ASYIA

    Hi,

    If I entered my baby daughter on a Saturday, does it mean that I will receive the confirmation email of whether of not she has been accepted to the competition on the following Monday?

    Thanks,
    Asya X

    • The Bonds Team

      Hi Asyia, please allow up to 24 hours for your approval. Bonds x

  55. Hayley

    Hi,
    I have entered my daughter in to the 0-9 months category which was approved, but I just re-read the terms and conditions, which say their age at 01/04/14, at which she will be 10 months. However I entered her birth date and she was approved in the 0-9 month category. I saw on a previous question that the birth date with automatically enter them in the correct category. Should I go in and manually change it to 10-36 months? Thank you :)

    • The Bonds Team

      Hi Hayley, that does seem strange, if you want to confirm your bubs name we can look into this for you. Bonds x

      • Hayley

        Thank you.
        Her name is Sydney Shaw.

        • Hayley

          Hi,
          Just wondering if my issue has been rectified? It still says 0-9 months on her entry.
          Thank you :)

          • The Bonds Team

            Hi Hayley, this has now been updates. Thank you. Bonds x

        • Hayley

          Is there any way to see how many votes your bubs is getting?

          • The Bonds Team

            Hi Hayley, so the competition remains fun and fair, votes will be hidden. There will be a daily preview of the top 20 voted for babies of the day, shown on the Baby Search homepage. This tally changes each day depending on the number of votes each entry receives per day. The shortlist, which includes babies selected by both the People’s Choice and Bonds’ Choice will be announced on Thursday 27th March 2014. Bonds x

  56. Storme

    I entered my son Zuma a while ago, but resubmitted with a different photo today. I know it takes up to 24 hours to be approved but what if it is not approved before entries closing time tomorrow? Does that mean, he won’t be entered?

    Thank you. x

    • The Bonds Team

      Hi Storme, as you can imagine there a lots of last minute entries so it is taking us a while to moderate, we thank you for you patience. And don’t worry all entries and resubmissions before 4pm will be accepted. Bonds x

  57. Oguz

    Can family overseas vote for our baby?

    • The Bonds Team

      Hi Pguz, yes people outside of Australia can vote. Bonds x

  58. Roshini

    Hi I entered my daughter last night around i.00am. But her picture does not appear on the gallery. When I login it shows my entry and received a coupon for 40% off. I am just confused and wondering whether she has been entered to the competition.

    • The Bonds Team

      Hi Roshini, please allow up to 24 hours for your entry approval. Thank you. Bonds x

  59. Deborah

    Hi. Will the judges consider a photo that has been entered on its side? Or will it be disregarded? I have taken a portrait shot but have entered it on its side as it wouldn’t fit. So it is now in landscape format and you have to look at it sideways! Are you sure this is ok?
    Thanks

    • The Bonds Team

      Hi Deborah, it is totally fine to enter a photo sideways. Bonds x

  60. Cassy

    Hi I’m about to enter my bub into the wondersuit category but have just noticed it says the logo needs to be clearly visible. I have a photo where the logo is visible but its a little blurry will it be accepted or should I try and get another photo? Thanks

    • The Bonds Team

      Hi Cassy, that should be totally fine. Bonds x

  61. Cassy

    I have just cropped my imgage but after looking at the instructions it says to click the crop image button and wait for your result. Where is the crop image button or is it just the ‘enter now’ button? Thanks

    • The Bonds Team

      Hi Cassy, yes just hit enter now. Bonds x

  62. B

    Hi,

    I entered my two children last night at the same time and have only received email approval for one. The other just says submitted. Will she still be approved by the 4pm deadline?? Thanks

    • The Bonds Team

      Hi B, don’t worry all entries will be approved before voting opens tonight at just after midnight. And all entries before 4pm will be accepted. Bonds x

  63. Jess

    Is there anyway I can enter my baby now.. Didnt know it was closing while I was about to upload a photo

    • The Bonds Team

      Hi Jess, sorry you missed out, entries are now closed. We tried to give everyone plenty of time with 13 days to enter. Bonds x

    • Jess

      I was in the middle of doing it then it got out of it. What time did it finish

      • The Bonds Team

        Hi Jess, entries closed at 4pm AEDT Monday 3rd March. Bonds x

      • Jess

        That’s abit stupid should of closed at 9pm latest!!

        • The Bonds Team

          Hi Jess, we have to now get all the bubs approved ready for voting to open at midnight tonight. We did allow 13 days to enter. Sorry you missed out. Bonds x

  64. Taryn

    Hi when voting can people vote for more then one baby or only aloud to vote once?

    • The Bonds Team

      Hi Taryn, you can vote on as many bubs as you like but only one vote per bub. Bonds x

  65. Sheena

    Any possibility that I can change the photo of my bubba? I uploaded a portrait shot sideways and was hoping it would be displayed correctly but it’s still sideways. I’m sure this could affect chances, so am hoping to change it to a landscape photo instead. Thanks for your help.

    • The Bonds Team

      Hi Sheena, a sidewise photo is fine, it will be judged the same, no changes or late entries can be made. we have to keep it fair for all. Bonds x

  66. Trisha

    Hi there, I’ve cast my vote, but have not received a confirmation email with a link to follow.. ?

    • The Bonds Team

      Hi Trisha, the site is very bust with people voting, this will come through. Thank you for your patience. Bonds x

  67. Rebecca

    Can people vote multiple times?
    Why has it been changed to a 2 part process? People have to vote and then confirm … seems like a lot of people will think they have voted and forget to confirm, therefore losing potential votes :(

    • The Bonds Team

      Hi Rebecca, you can only vote once on each bub. This systems ensures votes are genuine. Bonds x

  68. Jaydin

    How many times can you vote for a baby?

    • The Bonds Team

      Hi Jaydin, one vote per bub. Bonds x

  69. Naomi

    Hi – I’ve tried sharing my babies link to Facebook and it just comes up as a link (literally). How do I share it to Facebook so you can see my babies photo and details etc?
    Cheers
    Naomi

    • The Bonds Team

      Hi Naomi, you can share using the share icons under your bubs image on the main page. Some people are having trouble with the image not coming up correctly, we believe you can change this manually and we are working on it. Bonds x

  70. Naomi

    Hi – yeah I’ve tried using the share icons but it still isn’t working?

    • The Bonds Team

      Hi Naomi, I just did a test and it seemed to work, if you would like to confirm your bubs details we can look into it for you. Bonds x

  71. Ali

    Are you able to see how many votes your child has or who has voted?

    • The Bonds Team

      Hi Ali, so the competition remains fun and fair, votes will be hidden. There will be a daily preview of the top 20 voted for babies of the day, shown on the Baby Search homepage. This tally changes each day depending on the number of votes each entry receives per day. The shortlist, which includes babies selected by both the People’s Choice and Bonds’ Choice will be announced on Thursday 27th March 2014. Bonds x

  72. Ali

    No worries, thank you! :)

  73. Nat

    Can you vote for more than one child?

    • The Bonds Team

      Hi Nat, yes you can vote on as many bubs as you like but only one vote per bub. Bonds x

  74. Holly

    Are we able to see the number of votes our children are getting?

    • The Bonds Team

      Hi Holly, so the competition remains fun and fair, votes will be hidden. There will be a daily preview of the top 20 voted for babies of the day, shown on the Baby Search homepage. This tally changes each day depending on the number of votes each entry receives per day. The shortlist, which includes babies selected by both the People’s Choice and Bonds’ Choice will be announced on Thursday 27th March 2014. Bonds x

  75. Amanda

    How come when I try to share my bub’s entry on Facebook it doesn’t show the pic? When I share it from the voting confirmation email it shows the pic but links to the page saying you’re vote has been confirmed. Does this mean it will show up the same to others who click on the link who haven’t yet voted?

    • The Bonds Team

      Hi Amanda, some links are having trouble with the pic, we are working on this. Bonds x

  76. Jasmin

    Hi Bonds,

    How do i add the link to Instagram so that all my family and friends can vote for my bub? I have done it on my Facebook page but cant seem to work it out for instagram?! Iv even copied and pasted to link after attaching the photo on instagram but it still doesn’t work!!

    Thanks :)

    • The Bonds Team

      Hi Jasmin, you can’t share links on Instagram – they don’t allow it. But you could do a screen grab on your phone and put up as a photo and ask people to go to http://www.bonds.com.au/babysearch to vote. Bonds x

  77. Shona

    Is there any way of checking how many votes your child has received during the competition or even afterwards ?
    Thanks

    • The Bonds Team

      Hi Shona, so the competition remains fun and fair, votes will be hidden. There will be a daily preview of the top 20 voted for babies of the day, shown on the Baby Search homepage. This tally changes each day depending on the number of votes each entry receives per day. The shortlist, which includes babies selected by both the People’s Choice and Bonds’ Choice will be announced on Thursday 27th March 2014. Bonds x

  78. stephanie

    hi there,

    I’ve been tring to locate how to enter this comp? but i can’t seem to find it on the page. can you please link me.
    thanks,

    • The Bonds Team

      Hi Stephanie, Bonds Baby Search 2014 is now closed for entries. Please do get in early next year. Bonds x

  79. Piya

    Will the votes from friends and family in FB from overseas(international or outside Australia) counts too ??
    Thanks

    • The Bonds Team

      Hi Piya, yes people outside oz can vote. Bonds x

  80. Amanda

    Hi I still can’t share the link with my bub’s pic on Facebook. It comes up with a link with no pic.

    • The Bonds Team

      Hi Amanda, we are aware that some links are doing that and we are working with Facebook to fix this. Thank you. Bonds x

  81. Melanie

    Hi,

    Do you have to have an email address to enter? This leaves out such people as great grandparents who do not use computers/email. Is there any other way to make a vote or do we need to create an email address for them? Thanks.

    • The Bonds Team

      Hi Melanie, yes you do need to have an email address to vote, this helps us ensure the votes and genuine. Bonds x

  82. George

    Hi, do you have a competition for older kids? Our child is just over 5 years old

    • The Bonds Team

      Hi George, just for under fives at the moment :) Bonds x

  83. Mel

    Am I able to change my child’s picture after voting has started?

    • The Bonds Team

      Hi Mel, sorry we only allow changes to the pic during registration, which is now close. Bonds x

  84. Jordana

    Hello Bonds,
    Wanting to know if you can still change the photo or is it too late? As I was unable to do it when I tried. Thank you x

    • The Bonds Team

      Hi Connie, sorry we only allow pic changes during registration and this is close. Bonds x

  85. Jodie

    I asked this question the other day but it doesn’t seem to have been posted. As per the t&c it states that Facebook cannot be used so how come you give the option to share on Facebook?
    Entrants must not directly or indirectly seek votes by posting voting requests aimed at the general public on third party websites or benefit from such activities. For the avoidance of doubt, a request posted on an entrant’s personal Facebook page directed at their Facebook friends is not prohibited by this provision. – See more at: http://www.bonds.com.au/babysearch/page/index/b/terms#sthash.Q4fzGn5K.dpuf

    Please confirm if the above is incorrect and if you can publish on Facebook for votes?

    • The Bonds Team

      Hi Jodie, sorry if we missed a previous comment. Yes sharing on Facebook is not prohibited by this provision, which means you are free to share on your own social media networks and our Bonds pages. Bonds x

  86. Em

    Hi,
    I just saw a post about a third party sharing your entry on a website. Does that mean Facebook? We were too embarrassed to post our entry on Facebook but a family member shared it on their page. Does our entry still count!? We had no idea. Do we need to get them to remove it? Thank you.

    • The Bonds Team

      Hi Em, sharing on Facebook in your fam and friends groups if fine and your friends sharing is also fine. Bonds x

  87. Sweetpea

    As the winner of the people’s choice is based on the votes of the public, wouldn’t it be fair to say that if you have a vast number of relatives and friends on Facebook your bub will win the the people’s choice, despite the quality of the photo? Or does the judgement panel has a final say on people’s choice as well?

    • The Bonds Team

      Hi Sweetpea, there are 5 People’s Choice winners and this is based on the people’s choice and there are 15 Bonds judged winners also. Bonds x

  88. Rochelle

    Hi I wanted to know when we can see what babies have won. It says today but have not yet seen anything.

    • The Bonds Team

      Hi Rochelle, the shortlist will be live on our website today. We can’t confirm a time but we hope very soon. Bonds x

  89. Susanna

    Hi there!!!
    It says that we may update the photo or show more if a baby has made it to short list? Should you require one would you ask for it or would it be best to upload it on our own terms?

    Kind regards!

    • The Bonds Team

      Hi Susanne, if we require more photos we will ask for them. Thank you. Bonds x

  90. Hayley

    Can a baby that has made the shortlist for People’s Choice, but doesn’t win, be chosen as Judges Choice? Or does making the shortlist for People’s Choice, mean they can only win that category? Thank you :)

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